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FAQs

What is Auraquill?

Auraquill is a stationery brand that combines tranquility, inspiration, and sustainability to create products that enhance creativity and mindfulness.

What kind of products does Auraquill offer?

We offer a wide range of high-quality stationery products, including journals, planners, notebooks, affirmation calendars, and Home Decor.

What makes Auraquill unique?

Auraquill blends sustainability with thoughtful design, offering products that inspire creativity, mindfulness, and self-expression, all while being kind to the environment.

Where are Auraquill products made?

Our products are proudly designed and crafted with care inhouse in [Bangalore/India].

Shipping and Delivery

Do you ship internationally?

Yes, we ship to multiple countries worldwide. Shipping fees and delivery times may vary depending on your location.

How long does it take for my order to arrive?

Since our products are made to order, production takes 2-3 full business days before dispatch and 4-7 business days after dispatch.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

What should I do if my order is delayed?

Please contact us at support@auraquill.com, 9902433486, and we’ll assist you with your order status.

Orders and Returns

Can I modify or cancel my order after placing it?

Before an item ship out from our printers or warehouse locations, we will make every effort to accommodate any last-minute modifications or cancellations. As the products are print on demand if its major concern, we can look into it case to case. Please contact us immediately for assistance.

What is your return and refund policy?

We offer a hassle-free refer to our return policy. For full details, visit our Return & Refund Policy.

What should I do if I receive a damaged or incorrect item?

We’re sorry for the inconvenience! Please email us at support@auraquill.com with your order details and photos of the product, and we’ll resolve it promptly.

What should I do if my order is delayed?

Please contact us at support@auraquill.com, 9902433486, and we’ll assist you with your order status.

Corporate and Bulk Orders

Do you offer bulk or corporate gifting options?

Yes, we provide customized solutions for bulk and corporate orders. For inquiries, please contact us.

Can I personalize products for corporate gifting?

Absolutely! Many of our products can be customized to suit your corporate needs. Contact us for details.

Sustainability

Are Auraquill products eco-friendly

Yes, we prioritize sustainability by using environmentally friendly materials and packaging wherever possible.

How does Auraquill support sustainability?

We focus on creating durable products, reducing waste, and promoting mindful consumption.

Contact and Support

How can I contact customer support?

You can reach us via email at support@auraquill.com or chat at 9902433486. Our team is available from 10am to 6PM/Monday to Friday.

Do you have a physical store?

Currently, Auraquill products are available exclusively online. Stay tuned for updates!

How can I stay updated on new launches and offers?

Sign up for our newsletter and follow us on social media for the latest updates, promotions, and launches.